Returns

You have 7 days from delivery to decide if an item is right for you. We’ll gladly accept non-fitting or any defective product purchased on EtchcraftEmporium.in for return.

Please note that the courier charges will be borne by the customer in case of return.

Steps are easy to follow:

1. Start your return by emailing us with your order number and the reason (You can also whatsapp us) .

2. Securely pack the item(s) in a box or envelope of your choice. Please write your order # on the outside of the package.

3. Mail your return package using a traceable carrier.

4. Once we receive your package, we’ll promptly process your return.

Alternatively, you may also visit our store in Civil Lines, Delhi to return the product:

Shop no. 7A, 24-Sri Ram Rd, Civil Lines, Delhi - 110054 

Returns will be processed within 1 business day upon receipt of your package. The refund will be issued to the same payment account within 3 business days you used for the original purchase per your request. In case of COD payments, payments will be sent via IMPS/Gpay/Paytm/Phonepe.